Summary
Nick Olmstead is a ServiceNow architect with a decade of experience designing and delivering ITSM and integration solutions for healthcare and national lab environments. He blends hands-on development—custom Service Portal widgets, Glide API work, MID Server integrations—and governance design to turn chaotic processes into repeatable, auditable workflows. At Rush University Medical Center he informally led and grew developer teams while creating roadmaps, governance committees, and identity management architectures; he now applies that blend of strategy and execution at Bravium Consulting. Known as a pragmatic problem-solver and tech translator, Nick pairs deep platform knowledge with an eye for process improvement and measurable operational impact. An early maker of hybrid mobile tools and dashboards, he still brings a practitioner’s curiosity to automation and data-cleanup challenges.
10 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BS), Computer Science, GPA: 3.53, Bachelor of Science (BS), Computer Science, GPA: 3.53 at North Central College
English