Nick Saw is a seasoned customer success and services leader with over a decade of experience managing complex federal and SLED accounts and driving multimillion-dollar growth through trusted advisor relationships. Currently serving in territory and consulting roles at Red Hat and Microsoft, he combines hands-on project delivery with strategic account management across public sector clients such as DHS, USPS, and the military. Known for resolving high-impact escalations and coordinating cross-functional teams, he has a track record of scaling accounts from $3M to $10M annually and leading large infrastructure transitions. His background as a former network engineer and implementation lead gives him a technical edge when aligning solutions to operational needs. Based in Raleigh, NC, he brings disciplined program management and a knack for onboarding processes that improve initial customer experience. He also holds previous SBU clearance, reflecting experience operating in regulated, security-conscious environments.
8 years of coding experience
13 years of employment as a software developer
Bachelor, Science Business Management, Bachelor, Science Business Management at North Carolina State University
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