Nick Steffel
Director Of Product Operations
Silver Bay, Minnesota, United States
Summary
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Senior🎓
Top SchoolNick Steffel is Director of Product Operations with 11 years of experience translating complex library, publishing and discovery systems into reliable customer experiences. Based in Silver Bay, MN, he combines deep MLIS domain expertise with hands-on technical skills—troubleshooting remote access, ILS integrations, taxonomy management and service health monitoring—to keep publisher, library and end-user workflows running smoothly. He leads product management for internal operations systems, drives content onboarding and documents repeatable processes, while diplomatically coordinating fixes across development teams and external partners. Previously an MLIS instructor and instructional tech lead, he brings a strong background in web design, server administration and user-centered information architecture that informs pragmatic product decisions. Colleagues rely on him for responsive, detail-oriented support and for turning archival and metadata complexity into usable, maintainable services.
11 years of coding experience
MLIS, Library Science, MLIS, Library Science at St. Catherine UniversityUniversity of Minnesota Twin CitiesGithub contributions (4)
nsteffel/dublin-core-generator
Apr 2015 - Oct 2015
Contributions:13 commits, 8 pushes, 1 branch in 5 months
nsteffel/nsteffel.github.io
Apr 2015 - Oct 2017
Contributions:6 pushes, 1 branch in 2 years 5 months
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