Summary
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Top SchoolNick Tortorici is an experienced IT specialist with nine years of hands-on work in help desk, network troubleshooting, malware removal, and detailed ticket documentation across corporate and government environments. He has supported large clients at Dell and Capgemini and provided statewide IT support for Tennessee agencies, demonstrating reliability in both inbound support and leading small teams. Comfortable in fast-paced, multitasking roles, he pairs technical troubleshooting with clear, client-facing summaries that improve incident resolution and knowledge transfer. Based in Tallahassee, he holds AS and BASc qualifications in network and systems administration and information technology, and brings practical field experience from roles ranging from retail tech support to volunteer team leadership. Notably, he explicitly prefers to remain in his current position, signaling strong commitment and stability.
9 years of coding experience
6 years of employment as a software developer
Bachelor of Applied Science - BASc, Information Technology, Bachelor of Applied Science - BASc, Information Technology at Palm Beach State College