Summary
Nick Zimmermann is a seasoned Lead Consultant with over 30 years of hands-on experience delivering, training, and managing service and field workforce software implementations across energy, enterprise and local-business markets. He combines PRINCE2-backed project leadership with deep business analysis, change management and stakeholder skills to translate complex user needs into practical, well-documented solutions. Known for building enduring customer relationships and repeatedly winning repeat business, he excels at workshops, seminars and front-line client engagement. His technical breadth spans Crystal reporting, Oracle and MS SQL integrations and bespoke mobile workforce solutions, with a track record of tying software projects to measurable service improvements. Based in Worcester, England, he pairs a professional, communicative style with a pragmatic focus on service take-on and operational results. An often-unseen strength is his ability to boost support productivity and customer satisfaction through process redesign and tooling—demonstrated early in his career by a 50% support productivity improvement.
8 years of coding experience
23 years of employment as a software developer