Summary
Nicolas Ramos is a Desktop Engineer with 10 years of hands-on experience delivering secure, scalable IT and endpoint support across hybrid environments in the New York City area. He blends systems and security expertise—working with Cisco Meraki, Ubiquiti UniFi, Okta, Duo, SentinelOne and Rippling—with automation-driven approaches using Bash, PowerShell, Chocolatey and Homebrew to streamline patching, onboarding, and incident response. Nicolas has led migrations from MEM and JAMF to Rippling MDM, built virtual infrastructures in Proxmox VE, and implemented practical detection and vulnerability management workflows. Comfortable both remotely and on-site, he supports conference AV, hardware procurement, and cross-functional incident response while participating in on-call rotations. A University of Connecticut graduate in Digital Marketing & Analytics, he pairs technical rigor with a user-centric mindset and a track record of turning operational toil into repeatable, automated processes.
10 years of coding experience
1 year of employment as a software developer
Bachelor's degree Digital Marketing & Analytics, Bachelor's degree Digital Marketing & Analytics at University of Connecticut-Stamford
Spanish