Nicolas Roberts
Customer Experience Director at Pomelo
Buenos Aires, Autonomous City of Buenos Aires, Argentina
Summary
👤
Senior🎓
Top SchoolNicolas Roberts is a seasoned customer experience and integrations leader with 11 years in payments and platform integration, currently serving as Customer Experience Director at Pomelo in Buenos Aires. He has deep expertise building and scaling merchant integration teams and developer-facing tooling from his long tenure at Mercado Pago/Mercado Libre, where he led major integrations including PayPal and Google Play/Ads in Brazil. Nicolas blends technical software engineering roots (Software Engineer and Dev lead early in his career) with strategic product and project management, making him effective as the liaison between business, product and engineering. He holds an engineering degree and a postgraduate management program, and also completed a Magister in Marketing, reflecting a rare mix of technical, commercial and leadership skills. Beyond obvious leadership, he has a track record of creating platform plugins and integration frameworks that improved payment performance and merchant onboarding across Latin America. Colleagues would describe him as a pragmatic operator who turns complex integration requirements into reliable, scalable production solutions.
11 years of coding experience
22 years of employment as a software developer
Programa de Formacion en Management Liderazgo empresarial, Programa de Formacion en Management Liderazgo empresarial at Universidad de 'San Andrés'Magister Marketing, Magister Marketing at Universidad Nacional del Centro de la Provincia de Buenos Aires
English, Portuguese, French, Spanish
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (3)
plugin10
mercadopago9
magento8
Programming languages (1)
Github contributions (5)
nroberts/golang-natura-cosmeticos
Sep 2018 - Sep 2018
Contributions:3 pushes in 1 day
mercadopago/cart-magento
Feb 2016 - Aug 2020
Mercado Pago's Official Magento 1 Plugin
Contributions:2 commits, 3 PRs in 4 years 7 months
magentomercadopagopluginmagento-1
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