Summary
Nicolas Vigier is a Senior Customer Success Engineer based in Reading, UK, with deep hands-on experience bridging technical support and full-stack web development. He has progressed from frontline technical support and systems administration roles to building internal and customer-facing tools using React, Node.js, Next.js and Nest.js, and now supports enterprise customers at Vercel. Known for shipping automation, diagnostics, and UX-minded utilities, he has repeatedly turned support needs into production apps and won hackathon recognition for pragmatic solutions. His background includes managing large-scale GNU/Linux deployments, highly available mail and Elastic clusters, and a track record of improving knowledge bases and operational efficiency across EMEA and US customers.
2 years of coding experience
8 years of employment as a software developer
Bachelor of Science (B.Sc.) with Honours Information Technology, Bachelor of Science (B.Sc.) with Honours Information Technology at SUPINFO - The International Institute of Information Technology
Certificate Intensive English, Certificate Intensive English at City College of San Francisco
French, English, Spanish