Nicole Fenton
Senior UX Researcher at Bloom Works Public Benefit LLC
Charlottesville, Virginia, United States
Summary
🤩
Rockstar🎓
Top SchoolNicole Fenton is a senior UX researcher and multidisciplinary designer with two decades of experience shaping service and digital products across government, media, and nonprofits. She blends content strategy, information architecture, and generative research to tackle complex public-sector transformations—from paid leave and unemployment modernization to city permitting—and has a track record of translating policy and stakeholder needs into usable services. A former Apple writer and long-time consultant, she has led teams, mentored designers, and driven award-winning IA work (including a Webby-winning Sesame Workshop redesign). Nicole pairs ethnographic interviews, blueprinting, and rapid prototyping with quantitative testing to make accessible, honest design decisions that scale across platforms. Based in Charlottesville, VA, she frequently bridges product, policy, and vendor ecosystems to deliver practical research that informs procurement and implementation. Colleagues rely on her ability to turn messy cross-agency problems into clear roadmaps and usable prototypes.
11 years of coding experience
4 years of employment as a software developer
Bachelor of Arts - BA English, Bachelor of Arts - BA English at The University of Texas at Austin - College of Liberal Arts
Github Skills (50)
javascript10
css10
policies10
active10
recurly10
clarity10
fbi10
act10
uniform9
uswds9
accessibility9
project-explorer9
creative-commons8
open-data8
ruby8
Programming languages (7)
Github contributions (5)
USDepartmentofLabor/worker-dol-gov
Jul 2017 - Sep 2017
Contributions:23 PRs, 215 pushes, 23 branches in 1 month
rightsworkers
nicoleslaw/strategicwriting
Jan 2017 - Apr 2017
Writing for designers — course materials for SVA IXD thesis prep
Contributions:29 commits, 4 PRs, 116 pushes in 2 months
for-designersthesisdesigners
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