Nicole Reinhold
Product Owner CRM Expert at Deutsche Post und DHL
Cologne, North Rhine-Westphalia, Germany
Summary
👤
Senior🎓
Top SchoolNicole Reinhold is a product owner and CRM expert with nine years of focused experience and a 20+ year background in digital transformation, UX research, and service design across corporates, agencies, R&D and innovation labs. She translates deep user insights into tangible concepts and IT requirements, facilitates workshops and lean sprints, and prioritizes backlogs to deliver user-centric digital services at scale. Known for pioneering online and virtual research methodologies (including early studies in virtual worlds) she blends qualitative rigor with pragmatic product delivery. Currently driving CRM initiatives at Deutsche Post DHL, she has a track record of embedding research-driven change into organizations and startups alike. Colleague-tested as a skilled moderator and systems thinker, she brings a rare combination of sociological training and hands-on product execution. Outside work she’s a dog lover—an occasional hint at her human-centered curiosity.
9 years of coding experience
7 years of employment as a software developer
MA Sociology & Economics, MA Sociology & Economics at Universität BremenEssex Summer School for Data Analysis and Data Collection, Essex Summer School for Data Analysis and Data Collection at University of EssexMA Sociology, MA Sociology at Goethe University FrankfurtSuccessfull participation Systemische Beratung für Teams in Organisationen, Successfull participation Systemische Beratung für Teams in Organisationen at IFS Institut für Systemische Familientherapie
English, German, Italian, Dutch
Github Skills (4)
energy3
simulation3
branch-and-bound3
blockchain2
Programming languages (2)
Github contributions (5)
nreinhol/lem_sim
Mar 2019 - Jul 2019
Contributions:159 commits, 85 pushes, 5 branches in 4 months
nreinhol/fishing_tournament
Nov 2019 - Feb 2024
A small django based application to enter and compare your fish catches.
Contributions:60 pushes, 1 branch in 4 years 4 months
djangopythonpython3fish
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