Summary
Nie Xin is an experienced technical leader with 18+ years supporting and managing customer-facing HMI and machine performance teams at ASML, currently heading the HMI Singapore Customer Support group. He combines deep hands-on field expertise—diagnosing complex issues, developing diagnostic workflows, and coaching engineers—with supervisory and site-management responsibilities across global escalation paths. Comfortable working independently or leading cross-functional teams, he leverages data-driven analysis (including MATLAB-based tools) to drive proactive action plans and maximize machine uptime. His background spans on-site repair, training, and process improvement across Asia and Singapore, reflecting strong customer communication and expectation management. A lifelong learner who began in optical/mechanical/control systems and who pursued PhD-level research in learning and vision, he brings both practical field experience and academic curiosity to operational problem solving.
8 years of coding experience
14 years of employment as a software developer
Bachelor of Engineering (BEng), Meauring and Controlling System, Bachelor of Engineering (BEng), Meauring and Controlling System at University of Shanghai for Science and Technology