Nik Anisimov
Customer Success Manager at ServiceTitan Armenia
Yerevan, Armenia
Summary
🤩
Rockstar🎓
Top SchoolNik Anisimov is a multilingual Customer Success Manager with a decade of cross-industry experience blending SaaS customer care and data-driven CRM/BI work. He transitioned from building ETL pipelines, SQL datamarts and Power BI reporting in pharma to leading technical support and community management for B2B WordPress clients, consistently achieving ≥95% satisfaction. Skilled in CRM migrations, ticket escalation, and help-center content creation, he bridges product, engineering and customer teams to turn feedback into feature improvements. Comfortable troubleshooting both front- and back-end issues, he also mentors peers and has hands-on experience with billing, hosting and large-scale site migrations. Based in Yerevan, he speaks five languages and brings an analytical mindset to customer success—treating support as a source of product insight rather than just issue resolution.
11 years of coding experience
1 year of employment as a software developer
Bachelor's degree, International Management, Bachelor's degree, International Management at The Russian Presidential Academy of National Economy and Public Administration (RANEPA)
English, Russian, French, Spanish, German, Armenian
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (96)
ui-components10
shadcn-ui10
apollo-client10
hybrid10
javascript-api10
nextjs-app-router10
radix10
browser10
laravel10
react-framework10
apollographql10
compiler10
stepper10
tanstack10
react-aria10
Programming languages (6)
Github contributions (5)
none23/lapro-react
Mar 2017 - Jul 2017
Contributions:177 pushes, 1 branch in 4 months
none23/turoboz
Jul 2016 - Aug 2018
Contributions:432 pushes, 12 branches in 2 years
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