Nikhil Singh is a Principal Technical Support Engineer based in Sydney with 8 years of focused experience driving complex telecommunications and security product support for enterprise customers. He has a strong track record at Vectra AI and Avaya as a Tier‑3 SME, excelling at root cause analysis, lab reproductions, integrations and bridging customer needs to engineering. Comfortable across Linux, Windows, virtualization (VMware/AWS), SQL and multiple contact‑centre/recording platforms, he combines hands‑on debugging with documentation and knowledge‑base creation. Nikhil’s background in large multi‑site IP telephony deployments and his history of automating tasks with shell scripting give him a pragmatic systems mindset that speeds incident resolution and reduces recurrence.
8 years of coding experience
20 years of employment as a software developer
Rashtrasant Tukadoji Maharaj Nagpur University
PGDBM General Management, PGDBM General Management at SYMBIOSIS INTERNATIONAL UNIVERSITY
Contributions:21 pushes, 1 branch in 1 year 3 months
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