Nikhil Singh
Principal Technical Support Engineer at Vectra AI
Sydney, New South Wales, Australia
Summary
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Senior🎓
Top SchoolNikhil Singh is a Principal Technical Support Engineer based in Sydney with 8 years of focused experience driving complex telecommunications and security product support for enterprise customers. He has a strong track record at Vectra AI and Avaya as a Tier‑3 SME, excelling at root cause analysis, lab reproductions, integrations and bridging customer needs to engineering. Comfortable across Linux, Windows, virtualization (VMware/AWS), SQL and multiple contact‑centre/recording platforms, he combines hands‑on debugging with documentation and knowledge‑base creation. Nikhil’s background in large multi‑site IP telephony deployments and his history of automating tasks with shell scripting give him a pragmatic systems mindset that speeds incident resolution and reduces recurrence.
8 years of coding experience
14 years of employment as a software developer
Rashtrasant Tukadoji Maharaj Nagpur UniversityPGDBM, General Management, PGDBM, General Management at Symbiosis Center For Coperate Education
Github Skills (2)
zabbix4
papercut2
Programming languages (1)
Github contributions (5)
nkhlgit/PaperCut
Oct 2017 - Jan 2018
Contributions:26 commits, 24 pushes, 1 branch in 3 months
nkhlgit/Vectra_host_api_client_example
Dec 2022 - Apr 2024
Contributions:21 pushes, 1 branch in 1 year 3 months
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