Niklas Schmidtmer
Head Of Customer Support at CrateDB
Freiburg im Breisgau, Baden-Württemberg, Germany
Summary
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Rockstar🎓
Top SchoolNiklas Schmidtmer is a seasoned technical leader with 15 years of experience in database-driven systems, customer-facing engineering, and product delivery, currently serving as Head of Customer Support at CrateDB in Freiburg. He progressed through presales and solutions leadership into managing international teams and now oversees complex technical support, professional services, and high-stakes proofs of concept for a distributed SQL database. Niklas combines hands-on operational troubleshooting and query/model optimization expertise with product and go-to-market skills developed across Data Virtuality and earlier software roles. An active contributor to CrateDB’s open-source documentation, he improves developer experience by clarifying complex SQL and replication topics—an often overlooked but high-impact way he accelerates adoption. He holds an M.Sc. in Computer Science from Universität Passau and is comfortable bridging deep technical detail and customer outcomes in enterprise environments.
15 years of coding experience
15 years of employment as a software developer
Master of Science (M.Sc.), Informatik, Master of Science (M.Sc.), Informatik at Universität Passau
English
Github Skills (4)
documentation10
cratedb9
sql8
postgresql6
Programming languages (14)
Github contributions (5)
crate/crate
Jul 2021 - Jan 2023
CrateDB is a distributed and scalable SQL database for storing and analyzing massive amounts of data in near real-time, even with complex queries. It is PostgreSQL-compatible, and based on Lucene.
Role in this project:
Technical Writer
Technical WriterContributions:34 reviews, 10 commits, 15 PRs in 1 year 5 months
Contributions summary:Niklas primarily contributed to the repository's documentation, focusing on refining existing documentation and adding new content. This involved correcting formatting issues, adding missing elements like backticks for cross-references, and proofreading technical descriptions for clarity. Their contributions span across multiple documentation files related to SQL statements, system information, logical replication, and release notes. The edits improved the readability and accuracy of the documentation, enhancing the overall user experience.
cratedblucenepostgresqlsql-databasesql
proddata/nodeIngestBench
Feb 2022 - Nov 2022
Contributions:1 review, 14 commits, 10 PRs in 8 months
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