Summary
Nikolaus Horn is a Senior UX Consultant and product-minded UX leader with 16 years designing and delivering customer-centred digital products across finance, government and telecoms in London and Vienna. He combines hands-on UX research and interface design with data-driven product management, having led onboarding and conversion optimisation at Bitpanda and regional UX strategy for UniCredit’s CEE retail channels. Comfortable operating in agile, regulated environments, he blends qualitative insight and quantitative experiments to align user needs, business goals and technical constraints. At present he’s shaping the next generation of Austrian public services, bringing a pragmatic service-design sensibility honed on GOV.UK and large-scale agency projects. A multilingual practitioner with a background in information systems and cultural studies, he’s as comfortable running A/B tests as facilitating cross-functional workshops.
16 years of coding experience
10 years of employment as a software developer
Completed 1st section, Faculty of Law, Completed 1st section, Faculty of Law at University of Vienna
BSc, Communication Studies and Business Information Technology, BSc, Communication Studies and Business Information Technology at London Metropolitan University
MSc, Information Systems and Technology, MSc, Information Systems and Technology at City, University of London
Erasmus Semester, Cultural studies, Erasmus Semester, Cultural studies at Humboldt University of Berlin
German, English, French