Summary
Nilay Chheda is a Senior Software Engineer with over a decade of experience building cloud-native distributed systems, applied ML/NLP, mobile and embedded drivers, and full-stack products at Microsoft and Qualcomm. At Microsoft he leads efforts on Azure Support AI, architecting resilient, low-latency platforms that help millions of Azure customers and automate support via ML-driven diagnostics. His background spans research and production—developing RESTful services, linking open data at USC/ISI, and optimizing Windows audio drivers and CI tooling at Qualcomm—so he moves comfortably between prototypes and production-grade systems. An aspiring leader and mentor, he has guided students and early-career engineers while holding executive roles in student organizations and community conferences. Beyond engineering, Nilay speaks five languages, plays piano, and brings a curious, user-focused mindset that blends academic rigor with pragmatic product delivery.
10 years of coding experience
6 years of employment as a software developer
Master’s Degree, Computer Science with Data Science specialization, 3.5 / 4.0, Master’s Degree, Computer Science with Data Science specialization, 3.5 / 4.0 at University of Southern California
Bachelor’s Degree, B.Tech (Computer Science Major), 8.50 / 10.00, Bachelor’s Degree, B.Tech (Computer Science Major), 8.50 / 10.00 at Dhirubhai Ambani Institute of Information and Communication Technology
kutchhi, Marathi, Gujarati, Hindi, English