Nisha Chaganlal is a multidisciplinary engineering leader with over 20 years of experience scaling teams and modernizing architectures across e-commerce, payments, hospitality, and private-equity backed businesses. As Head of Engineering and former Principal Engineer at Planet, she blends hands-on technical problem solving with strategic program management to stabilize and scale high-throughput payment systems while driving compliance and delivery predictability. She is a strong advocate for developer experience, tooling optimization and Agile practices, having led distributed, remote and hybrid teams through large re-platforming efforts and PCI-level audits. Passionate about mentorship and community, Nisha is a regular speaker and agenda committee member at international conferences like NDC Porto and actively shapes inclusive engineering cultures. Notably, she pairs deep backend expertise (.NET, microservices, event streaming) with a track record of improving onboarding, developer productivity and cross-functional alignment that accelerates time-to-value. Based in Porto, Portugal, she also consults on developer education and customer success, bringing a rare mix of technical breadth and people-first leadership.
11 years of coding experience
16 years of employment as a software developer
Licentiate degree Computer Science Engineering, Licentiate degree Computer Science Engineering at Instituto Superior de Engenharia do Porto
Using SQL Server 2005 and database programming, Using SQL Server 2005 and database programming at Rumos
Graphical Computation Integrated course, Graphical Computation Integrated course at Microcamp
Online payments made easy with Planet's commercetools connector. Link dozens of payment methods, acquirers, and currencies to your commercetools projects and offer your customers a state-of-the-art user experience for online payments!
Contributions:5 commits, 39 PRs, 47 pushes in 3 days
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