Nitish Agarwal is a principal engineer and seasoned tech leader with 11 years of experience building B2B and B2C systems across startups and large enterprises. He currently leads engineering at Care India, focusing on omnichannel contact centers, Salesforce integrations, and Help CMS platforms, and previously shaped core search at Skyscanner and India operations for Vrbo at Expedia. His background spans product ownership and strategy roles as well as hands-on engineering—designing ETL pipelines at Indix and B2B solutions at Samsung—giving him a rare mix of product intuition and deep technical execution. Comfortable at the intersection of architecture, operations, and go-to-market, he has repeatedly taken features from prototype to production in distributed systems. Nitish holds advanced business and technical education and brings an advisor’s lens to scaling engineering teams and processes. Colleagues describe him as a pragmatic operator who balances long-term platform thinking with the cadence of delivery.
11 years of coding experience
8 years of employment as a software developer
Bachelor's degree, Bachelor's degree at Manipal Institute of Technology
Master of Business Administration - MBA, Master of Business Administration - MBA at Bayes Business School
Master's degree, Master's degree at University of Waterloo
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