Nitish Patel
Desktop Support Engineer at NTT DATA
Delhi, India
Summary
🤩
Rockstar🎓
Top SchoolNitish Patel is a pragmatic Desktop Support Engineer with over five years of hands-on experience delivering end-to-end desktop, AV/VC, and system administration across corporate and retail environments in Delhi. He combines strong Windows and Office 365 expertise with practical knowledge of Citrix, Azure, Zoom, Polycom and Microsoft Teams VC, routinely performing proactive health checks, BVTs, and SLA-driven ticket resolution. AZ-100 certified, Nitish is known for diagnosing complex hardware and conferencing issues under pressure while documenting SOPs and building knowledge bases that reduce repeat incidents. His background spans frontline support to network-level AV monitoring and event planning for international meetings, reflecting an ability to bridge user-facing helpdesk work with operational tooling and process improvement. Colleagues value his clear communication and hands-on troubleshooting approach that keeps systems reliable and users productive.
5 years of coding experience
3 years of employment as a software developer
12th, 12th at Bihar School Examination Board (BSEB)Master of Computer Applications, Master of Computer Applications at Mangalam School of Management & Technology
Github Skills (11)
mongoose10
expressjs9
boilerplate9
nodejs8
rest-api8
node-boilerplate8
mongodb8
api7
restful6
dynamodb2
aws1
Programming languages (1)
Github contributions (3)
nitishkumar628/webscrap
Sep 2020 - Sep 2020
simple nodejs REST APIs to scrap html tags from a website
Contributions:6 PRs, 9 pushes, 4 branches in 1 day
apiscrapnodejsrestscraper
hagopj13/node-express-boilerplate
Dec 2022 - Dec 2022
A boilerplate for building production-ready RESTful APIs using Node.js, Express, and Mongoose
Contributions:1 review in 1 day
jestproduction-readyexpressexpress-boilerplatemongoose
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