Noreen Ladha
Assoc. Technical Support Engineer - OpenShift Container Platform
United States
Summary
👤
Senior🎓
Top SchoolNoreen Ladha is an Assoc. Technical Support Engineer at Red Hat with 8 years of experience bridging hands‑on Linux/OpenShift troubleshooting, customer-focused support, and project delivery. She rapidly earned RHCSA/RHCE within her first three months and authors high-quality KCS documentation and RFEs that improve customer outcomes. Her background spans QA release management, DevOps toolchains, and technical project management, giving her a strong grasp of CI/CD, observability stacks (Prometheus, Grafana, EFK, Loki) and automation with Ansible. Comfortable in high-profile account support, she combines technical depth with clear stakeholder communication and training experience from enterprise engagements. A former scrum master and technology consultant, she brings a pragmatic, process-oriented mindset to incident investigation and continuous improvement. Colleagues note her consistent formatting and rapid uptake of new practices—traits that accelerate team delivery and customer trust.
8 years of coding experience
3 years of employment as a software developer
College Prepartory, College/University Preparatory and Advanced High School/Secondary Diploma Program, Graduated with Dual Distinction, College Prepartory, College/University Preparatory and Advanced High School/Secondary Diploma Program, Graduated with Dual Distinction at Creekside High SchoolBS Public Administration, Public Policy Analysis, 3.6, BS Public Administration, Public Policy Analysis, 3.6 at Georgia State University
English, Kutchi, Urdu, Hindi, Arabic
Stackoverflow
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Github Skills (24)
vector10
logging10
fluentd10
subsystem10
vms9
openshift9
operator9
programming-tools9
ovirt8
commons8
vsphere8
libvirt8
kubernetes7
gcp7
ansible7
Programming languages (6)
Github contributions (5)
nladha09/clicky-game
Jan 2019 - Oct 2021
a memory game built with React :ocean:
Contributions:12 PRs, 21 pushes, 6 branches in 2 years 8 months
memoryreactbuilt-with-reactgameocean
nladha09/RPS-Multiplayer
Nov 2018 - Oct 2019
Contributions:32 commits, 2 PRs, 26 pushes in 10 months
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