Business Support Officer at Uganda Registration Services Bureau URSB
Kampala, Central Region, Uganda
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Summary
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Senior
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Top School
Norman Gadenya is a pragmatic software engineer and Business Support Officer with nine years of hands-on experience across backend development, software testing, and IT operations in Ugandan public and private sectors. He holds a BSc in Computer Engineering from Makerere University and is pursuing a Master's in Computer Science and Cybersecurity at the University of York, combining strong engineering foundations with growing security expertise. At Citz Technologies he led backend work on E-Zampost using Spring Boot and RabbitMQ, while at GovNet he built Cypress test automation and supported URSB’s OBRS platform—demonstrating a rare blend of development, QA, and operational support. In his current URSB role he contributes to system design for IP filing and provides day-to-day technical support, bridging product development and end-user needs. Colleagues know him for relentless curiosity and a people-first approach to building practical solutions that improve public services. He also brings hardware design experience from early work on IoT and PCB projects, which informs a systems-level perspective few software-only engineers have.
9 years of coding experience
2 years of employment as a software developer
Information Technology, Information Technology at APTECH Computer Education
Master's degree in Computer Science and CyberSecurity, Computer Science, Master's degree in Computer Science and CyberSecurity, Computer Science at University of York
Bachelor of Science - BS, Computer Engineering, Bachelor of Science - BS, Computer Engineering at Makerere University
Django application which translates string.xml file to other languages
Contributions:1 release, 10 PRs, 24 pushes in 1 month
android-studiopythonstringstringsdjango
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Norman Gadenya - Business Support Officer at Uganda Registration Services Bureau URSB