Norman Lancaster
Technical Customer Care II at Cox Automotive Inc.
Tulsa, Oklahoma, United States
Summary
👤
Senior🎓
Top SchoolNorman Lancaster is a systems analyst and Technical Customer Care specialist with 11 years of experience building and supporting highly distributed, soft-real-time industrial control systems for logistics and supply chain operations. Based in Tulsa, he has led SCRUM and Kanban teams at Walmart, driving development across five products while evaluating and onboarding new technologies. He now ensures data integrity and security for central inventory systems at Cox Automotive, combining hands-on troubleshooting with customer-facing support for internal teams and dealerships. An active back-end contributor to the ServUO open-source Ultima Online server emulator, he has implemented gameplay mechanics and bug fixes in a notable C# .NET project—evidence of both low-level systems thinking and a practical, gamer-minded approach to code. Trained in Windows Systems Administration (MSCE), he brings a pragmatic blend of operations, development leadership, and customer-centric problem solving.
11 years of coding experience
MSCE, Windows Systems Administration, MSCE, Windows Systems Administration at Indian Capital Technology Center-Sallisaw
Stackoverflow
563reputation
155kreached
7answers
1question
Github Skills (21)
debug10
net10
dotnet10
object-oriented-programming10
asp-net10
dotnet-core10
game-development10
csharp10
server10
mmo9
git9
emulation9
version-control9
package-manager6
garbage-collection6
Programming languages (8)
Github contributions (5)
ServUO/ServUO
Dec 2015 - Apr 2016
An Ultima Online server emulator written in C# .NET
Role in this project:
Back-end Developer
Back-end DeveloperContributions:381 commits, 112 PRs, 294 pushes in 3 months
Contributions summary:Norman made several contributions to the Ultima Online server emulator, fixing bugs and adding features related to in-game item mechanics. They addressed issues such as hue fixes for specific items, allowing tinkering to repair glasses, and fixing casting errors in spells. The user also implemented Maker's Mark code to lockable containers and added fame titles to maker's mark items.
gplv2emulatorultimadotnetgpl
qbradq/sharduo
Jul 2018 - Feb 2024
Contributions:65 pushes, 2 branches, 1 comment in 5 years 7 months
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