Ole Jessien
Technical Support And Customer Success Manager at Softpay
Copenhagen, Capital Region of Denmark
Summary
👤
Senior🎓
Top SchoolOle Jessien is a Technical Support and Customer Success Manager with a decade of hands-on experience bridging developers, integrators, and product teams to deliver reliable API-driven services. He leads a high-complexity support organization at Softpay, troubleshooting multi-API ecosystems and Android SDKs while driving product improvements and developer enablement. Prior roles at Storebox and e-conomic saw him establish API support functions, build internal and external documentation, onboard partners, and even deliver full-stack Java-to-web features and real-time dashboards. Ole combines a practical background in networking, web and graphic design with deep product knowledge to translate functional and business logic between engineering and customers. He’s focused on turning complex symptoms into root causes and scalable self-service tools, and takes pride in mentoring teams that close the gap between external integrators and internal developers. Based in Copenhagen, he brings a rare mix of technical troubleshooting, product advocacy, and developer relations expertise.
10 years of coding experience
3 years of employment as a software developer
Profession bachelor, Media Graphics Design, Profession bachelor, Media Graphics Design at KTSHF, High School, HF, High School at Århus Akademi - HF
English, French, German, Danish, Norwegian, Swedish
Stackoverflow
1reputation
0reached
1answer
0questions
Github Skills (21)
jekyll8
documentation6
home-assistant6
blockchain6
sublime-text6
home-automation5
networking5
minecraft5
dedicated-server3
ubuntu2
automatic-updates2
dedicated2
server2
raspberry-pi2
docker1
Programming languages (3)
Github contributions (5)
e-conomic/eco-api-sdk
Nov 2015 - Jan 2018
Contributions:3 commits, 3 pushes, 1 branch in 2 years 3 months
e-conomic/eco-api-ex
Oct 2015 - Aug 2018
Check out all e-conomic Developer Network resources at http://www.e-conomic.com/developer
Contributions:2 PRs, 21 pushes, 5 comments in 2 years 10 months
blockchainnetworking
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