Oleg Yatsun is a Staff Software Developer based in Ontario with over a decade of experience across DevOps, SRE, Platform Engineering, and test automation in Contact Center and Workforce Management domains. He has a proven track record designing and implementing CI/CD pipelines, Infrastructure as Code, GitOps workflows, and test automation frameworks that drive reliable, repeatable delivery. At Genesys and previously Miratech he advanced from Principal Software Engineer in Test to senior platform roles, blending hands-on engineering with platform-level thinking. Oleg favors automation-first approaches and brings deep practical experience turning manual ops into codified, auditable infrastructure. His master’s degree in Automation and Computer-Integrated Technologies underpins a systems-oriented mindset that balances robustness with developer productivity. Colleagues rely on him to reduce operational toil and scale complex contact-center systems through pragmatic engineering.
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