Summary
Oliver Bates is a researcher and technology designer with nine years of experience blending user research, service design, and agile practices to deliver values-aligned projects across public sector, charities, and commercial clients. As co-owner at fractals co-op and a partner at CETIS LLP, he leads mixed-methods research, facilitation, and rapid prototyping to translate complex stakeholder needs into actionable services and digital solutions. His academic background (PhD in HCI) and work at Lancaster University underpin a rare combination of data-driven analysis, energy and transport domain expertise, and playful research methods like games and design fictions. He specialises in ethical, inclusive research that surfaces overlooked pain points—often connecting carbon, sustainability and social justice threads across systems. Comfortable with both hands-on coding and high-level strategy, he pairs technical skills (Python, GIS, time-series analysis) with participatory approaches to shape fairer socio-technical systems. Based in Stevenage, he brings a collaborative, co-op mindset to projects that seek systemic change rather than incremental fixes.
9 years of coding experience
10 years of employment as a software developer
BTEC, ICT Practitioners, Triple Distinction, BTEC, ICT Practitioners, Triple Distinction at Burton College
Landau Forte College
PhD, Human Computer Interaction (Computer Science), PhD, Human Computer Interaction (Computer Science) at Lancaster University
English