Oliver Duce
2nd Line Support Engineer at St Albans High School For Girls
St Albans, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolOliver Duce is a 2nd Line Support Engineer based in St Albans with 11 years of hands-on IT experience across education and network support. He combines practical troubleshooting and network maintenance from roles at Kingsmead and St Albans High School with formal training in IT and CCNA fundamentals. Equally comfortable on the helpdesk and behind the scenes, he has contributed back-end features to an open-source Telegram bot (udf/uniborg), adding utilities like a snippet manager and media converters that improve user experience. His background in computer games design and ongoing apprenticeship in IT administration give him a creative edge when solving technical problems. Known for being personable and motivated, he leverages a passion for TV, film and games to stay curious about new tools and workflows. Oliver’s mix of customer-facing empathy and code-level contributions makes him a practical bridge between users and systems.
11 years of coding experience
Bachelor of Technology - BTech Level 3, Information Technology, MPP, Bachelor of Technology - BTech Level 3, Information Technology, MPP at West Herts CollegeCCNA Routing and Switching: Introduction to Networks, CCNA Routing and Switching: Introduction to Networks at Cisco Networking AcademyCore Competency Training “Personal Effectiveness”, Core Competency Training “Personal Effectiveness” at Freedom CommunicationsBachelor of Science - BSc, Computer Games Design, Foundation Year, Bachelor of Science - BSc, Computer Games Design, Foundation Year at Staffordshire UniversityComputer/Information Technology Administration and Management, Computer/Information Technology Administration and Management at LDN ApprenticeshipsGCSE, GCSE at Verulam School
Github Skills (9)
asynchronous10
telegram-vc-bot10
telethon10
python10
async10
telegram-bot10
ffmpeg8
dockers3
docker3
Programming languages (28)
Github contributions (5)
udf/uniborg
Aug 2018 - Sep 2021
Pluggable Telegram bot and userbot based on Telethon
Role in this project:
Back-end Developer
Back-end DeveloperContributions:120 commits, 2 PRs, 2 comments in 3 years
Contributions summary:Oliver primarily contributes to the functionality of a Telegram bot and userbot. Their work involves implementing features like a snippet manager, swear word filtering, and converting stickers to GIFs. The user also modifies existing bot functionalities such as creating an automatic file reference checker. These modifications demonstrate a focus on expanding the bot's features and enhancing its user experience.
telegram-botpythontelethonbotuserbot
Qwerty-Space/stringifybot
Nov 2018 - Nov 2021
A qbot for Telethon's "stringify()"
Contributions:1 PR, 8 pushes, 1 branch in 3 years
telegram-botstringifytelethonbotqbot
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