Lead User Researcher - Technology And Security Team at Government Digital Service
London, England, United Kingdom
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Summary
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Senior
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Top School
Oliver Quinlan is a user research leader with 11 years’ experience embedding user-centred design into public-facing and technical services across government and education. Currently leading research for the Technology and Security team at GDS, he translates complex technical and regulatory requirements into usable, secure services while coaching researcher communities across government. His background includes founding and scaling research functions at the Raspberry Pi Foundation—where he led a national, multi-partner Gender Balance in Computing programme—and running behavioural and impact evaluations that informed product strategy. Comfortable engaging highly technical users as well as low-digital-confidence civil servants, he combines rigorous mixed-methods research with service design and accessibility expertise. Known for turning messy organisational problems into practical evaluation frameworks, he brings both operational leadership and hands-on qualitative craft to multidisciplinary teams.
10 years of coding experience
6 years of employment as a software developer
BA History, BA History at The University of Sheffield
MA (single module) Educational Leadership & Innovation (New Technologies), MA (single module) Educational Leadership & Innovation (New Technologies) at University of Warwick
MA Education, MA Education at University of Plymouth
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Oliver Quinlan - Lead User Researcher - Technology And Security Team at Government Digital Service