Customer Service Specialist III - Product Lead at Babel Street
United States
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Summary
👤
Senior
🎓
Top School
Omar Saad is a customer-focused product lead and entrepreneur with 11 years of experience turning data and cybersecurity concepts into practical, scalable solutions. Currently leading product-focused customer success at Babel Street, he translates technical capabilities into measurable outcomes for organizations while optimizing processes across the customer lifecycle. He also founded Cyber AI Academy to bridge AI and cybersecurity through hands-on education, and Nazareth Oil Co. to preserve family heritage via a sustainable, single-origin olive oil brand—showing a rare blend of technical product work and purpose-driven entrepreneurship. Known for marrying data-driven decision-making with real-world impact, he brings both operational rigor from roles in data management and customer advocacy and a knack for building ventures that make complex tech accessible.
11 years of coding experience
2 years of employment as a software developer
Bachelor of Business Administration - BBA, Entrepreneurship/Entrepreneurial Studies, Bachelor of Business Administration - BBA, Entrepreneurship/Entrepreneurial Studies at Suffolk University
High School Diploma, High School Diploma at King's Academy
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