Ongun Demirag is a Senior Customer Support Engineer and full‑stack web developer with eight years of experience building responsive single‑page applications, web3 integrations and automation tooling. He combines a master’s in Mechatronics, Robotics & Automation with hands‑on work in React/Angular, MERN stacks, smart contracts (ERC20/721) and backend Python/Java services, enabling him to translate complex technical requirements into user‑facing features and reliable support workflows. Based in Krakow, he currently supports and upgrades client platforms using HubSpot, Jira, Salesforce and live collaboration tools while continuing freelance product work across Turkey and the Middle East. His background in electrical engineering and CAD-driven power systems gives him an uncommon systems‑level perspective on performance and optimization. Colleagues know him for bridging customer-facing support with engineering delivery and for a dry, curious sense of humor about emerging tech trends like NFTs.
8 years of coding experience
2 years of employment as a software developer
Master's degree, Mechatronics, Robotics, and Automation Engineering, Master's degree, Mechatronics, Robotics, and Automation Engineering at Poznan University of Technology
TED Ankara Koleji
Bachelor’s Degree, Electrical, Electronics and Communications Engineering, Bachelor’s Degree, Electrical, Electronics and Communications Engineering at Technical University of Lodz
International Baccalaureate
Electrical and Electronics Engineering, Electrical and Electronics Engineering at TED University
Contributions:87 commits, 13 PRs, 100 pushes in 1 year 3 months
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Ongun Demirag - Senior Customer Support Engineer at Web Scribble