Summary
Osama Abaali is an electrical engineer turned UX designer with eight years of cross-disciplinary experience delivering human-centered digital products in the Greater Sydney Area. He leverages a technical foundation from a BSc in Electrical Engineering and practical research methods to solve complex banking and operational problems, notably redesigning corporate internet banking for 1,000+ users and proposing AI-driven automation to filter false-positive account applications. Skilled in qualitative and quantitative research, journey mapping, and Figma prototyping, he bridges stakeholder needs and engineering handoffs to streamline processes and reduce support load. His background includes hands-on lab and tutoring roles, retail management, and athletic event support—evidence of a pragmatic, service-oriented approach to problem solving. Currently expanding his strategic design expertise through postgraduate study at the University of Sydney, he pairs engineering rigor with design thinking to turn inefficiencies into measurable outcomes. Outside work he’s a guitarist and avid squash player, bringing creativity and team sport discipline into his collaborative design practice.
7 years of coding experience
2 years of employment as a software developer
The University of Sydney
Bachelor of Science - BS Electrical Engineering, Bachelor of Science - BS Electrical Engineering at University at Buffalo
Bachelor of Science - BS Engineering, Bachelor of Science - BS Engineering at Erie Community College
English, Urdu