Summary
Oscar Conti is an experienced IT technician and instructor with a decade of hands-on experience in help desk support, web application development, and database management across public and private sectors in the Greater Bologna area. He built and maintained a PHP/HTML/JavaScript ticketing web app for regional users, while also providing on-site technical assistance and PC assembly for large clients like Unipol. Comfortable working under pressure and managing user accounts and operational procedures, he combines practical support skills with a formal background in IT (perito informatico) and ITIL V3 foundations. Currently working at TPER SPA as an instructor and movement attendant, he brings a user-focused approach to technical problems and process documentation. Outside work he pursues interests in technology, sport, cinema and literature, which reflect a balanced analytical and creative mindset. Quietly versatile, he blends frontline customer service experience with measurable technical delivery on web and infrastructure projects.
10 years of coding experience
ITIL V3 Foundation, ITIL V3 Foundation at ITIL V3 Foundation
Corso online di Web Mastering & Design (400 ore) Web mastering & design, Corso online di Web Mastering & Design (400 ore) Web mastering & design at CPU Academy – www.cpuacademy.it
ITTS "Belluzzi - da Vinci"