Oscar Manule
Senior Personalized Support Engineer at Twilio
Singapore, Singapore
Summary
👤
Senior🎓
Top SchoolOscar Manule is a Senior Personalized Support Engineer based in Singapore with 15 years of experience bridging hands-on engineering and customer-facing technical support across cloud, contact center, and telecom platforms. He specializes in high-value enterprise support and bespoke integration guidance for products like Twilio Flex, Studio, Serverless Functions, Conversations and Verify, and has a strong background troubleshooting CDN, DNS, SSL/TLS, and serverless platforms from his Cloudflare tenure. Oscar combines software engineering roots—spanning mobile, backend, and test automation—with a consultative approach that emphasizes tailored documentation, proactive pattern detection, and close collaboration with TAMs and engineering teams. He’s comfortable moving from low-level network and security incidents to application-level integrations, and has a history of founding a games-focused studio and building reusable backend platforms, which reveals an entrepreneurial streak and a pragmatic focus on reusable tooling.
15 years of coding experience
9 years of employment as a software developer
High School Natural Science, High School Natural Science at SMAN 1 DepokBachelor Computer Science, Bachelor Computer Science at University of Indonesia
English, Indonesian, German
Stackoverflow
67reputation
35kreached
4answers
5questions
Github Skills (56)
grav-plugin10
firebase-cloud-messaging10
qgis9
wps9
messaging9
docker9
nodejs9
firebase9
postgresql8
python8
android8
ios8
mysql8
gogs7
mongoose7
Programming languages (5)
Github contributions (5)
misugijunz/appium_todoist
Oct 2019 - Oct 2019
Develop an appium automation test script for todoist app as an exercise
Contributions:6 PRs, 19 pushes, 2 branches in 9 days
test-automationappium-automationappiumtodoistautomation
misugijunz/resume
May 2015 - Jul 2015
Contributions:15 pushes, 1 branch in 1 month
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