Summary
Otavio Dos Santos is an experienced IT leader with 12+ years managing large-scale technical support and software maintenance at the Central Bank of Brazil, currently contributing to core systems like STR. He has led teams of 60+ supporting 6,000+ users across 10 cities and guided the mainframe-to-Docker migration and pandemic-era operations for critical financial infrastructure. With a Master’s in Knowledge Management and IT and an MBA in Software Project Management, he blends people leadership, process design and hands-on coordination of development and operations. Certified Scrum Master and formerly PMP-certified, he has driven shifts to outsourced, metrics-driven service models and strong incident management practices. Active in the local hacker community (Calango Hacker Clube), he studies grassroots innovation in hackerspaces—reflecting a practical curiosity for community-led tech. His background spans government, telecom and consultancy roles, giving him a rare mix of operational discipline and change-delivery experience.
12 years of coding experience
1 year of employment as a software developer
MBA, Gestão de Projetos de Software, MBA, Gestão de Projetos de Software at Centro Universitário Unieuro
Universidade de Brasília (UnB)
Mestre, Knowledge Management, Mestre, Knowledge Management at Universidade Católica de Brasília
English, Spanish, Portuguese