Pablo Sanz is a Principal Support Engineer based in Madrid with over a decade of telecom-focused systems and integration experience and seven years in dedicated software support at Elastic. He moved from hands-on field roles—installing and troubleshooting live telecom nodes worldwide—to senior integrator and development positions at Ericsson, giving him rare end-to-end visibility of networked systems from deployment to production support. At Elastic since 2018, he combines deep troubleshooting skills with product-focused support, helping bridge customer needs and engineering priorities. His background in radar and telecom software, plus a telecommunications engineering degree, equips him to tackle complex distributed and real-time systems. Colleagues rely on him for practical solutions shaped by extensive on-site, multinational collaboration and long-term operator perspectives.
7 years of coding experience
12 years of employment as a software developer
Bachelor of Science in Engineering Technology, Telecommunication, Bachelor of Science in Engineering Technology, Telecommunication at Universidad de Alcalá
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Pablo Sanz - Principal Support Engineer at Elastic