Summary
Padraig O'Brien is a seasoned engineering leader with 11+ years managing and building cloud-native, data-intensive platforms across startups and scale-ups. Currently Director of Engineering at Intercom, he has led multi-site teams to deliver product rewrites and developer portals that decouple monoliths and accelerate partner onboarding. His background spans data platforms, Elasticsearch-based analytics, and real-time billing systems—having shipped products that generated significant ARR and processed millions of meter data points. Padraig combines hands-on technical depth (from programming to cloud architecture) with people-first management, restructuring teams to reduce dependencies and boost velocity. He’s passionate about coaching engineers on career progression and frequently shares guidance publicly via X/@padraigobrien. Based in Ireland, he’s notable for scaling the first engineering presence outside the US at Vectra and turning investigative security tooling into a commercially successful product.
11 years of coding experience
19 years of employment as a software developer
BSC Computers applications, BSC Computers applications at Munster Technological University