Pallavi Singh is a Salesforce Business Analyst with nearly seven years of Salesforce-focused experience and 12 years in the IT sector, currently driving CRM initiatives at UKG. She holds seven Salesforce certifications and has progressed from data-focused roles to senior consulting positions, implementing end-to-end Salesforce solutions and data strategies at Cloud Mentor. Her background in data science (PGP in Data Science & Engineering) and hands-on experience with machine learning and Python enables her to bridge analytics and CRM, turning data insights into actionable business processes. Early roles in retail and FMCG operations give her practical domain empathy for sales and field execution, which strengthens her stakeholder-facing problem solving. Recognized for delivering measurable impact, she combines technical rigor with business acumen to streamline processes and improve user adoption.
12 years of coding experience
1 year of employment as a software developer
Postgraduate Degree (PGDM), Marketing and Operations, 8.4/10, Postgraduate Degree (PGDM), Marketing and Operations, 8.4/10 at Jaipuria Institute of Management
Bachelor of Technology - BTech, Computer Science, 1st Division, Bachelor of Technology - BTech, Computer Science, 1st Division at Dr. A.P.J. Abdul Kalam Technical University
Post Graduate Program in Data Science & Engineering, A+, Post Graduate Program in Data Science & Engineering, A+ at Great Lakes Institute of Management
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Pallavi Singh - Salesforce Business Analyst at UKG