Pam Goodrich is a documentation leader and DITA evangelist with over two decades of experience in technical writing and documentation management, currently based in Colorado Springs. She has led documentation teams through mergers and product transitions at companies like Cherwell/Ivanti and Stoplight, blending editorial rigor with structured-content strategy. Pam moves between hands-on authoring and manager-level strategy, optimizing documentation processes and championing single-sourcing and DITA adoption. Her background in journalism and public relations gives her a storyteller’s instinct for clarity and audience focus, which she applies to developer- and enterprise-facing content alike. Known for guiding teams through tooling and organizational change, she pairs operational discipline with a willingness to pilot new workflows. Colleagues rely on her to turn complex product behavior into usable, maintainable documentation systems.
The modern editor for API Design and Technical Writing.
Contributions:2 reviews, 10 commits, 18 PRs in 7 months
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