Pam Keesey is a senior content strategist and systems thinker with over a decade of experience designing clear, user-centered content and UX architecture for major tech brands including Expedia Group, Shopify, Amazon, Microsoft, and IMDb. She specializes in plain language, terminology management, and scalable content systems that improve usability and translation readiness across complex products and global teams. At Shopify she helped architect order management experiences for 1.75M merchants and built a company-wide terminology database; at Expedia she led COVID-19 communications and cross-business brand strategy. Pam blends content strategy, UX design, and research to anticipate user needs, mentors junior designers, and consistently turns complex technical requirements into intuitive interfaces. Based in Fresno, California, she pairs applied social-science training and storytelling certification with hands-on product work, making her equally comfortable in editorial, design-system, and cross-functional leadership contexts.
3 years of coding experience
8 years of employment as a software developer
Certification, Storytelling & Content Strategy, Certification, Storytelling & Content Strategy at University of Washington
Bachelor of Arts (B.A.), Latin American Studies/International Relations, Bachelor of Arts (B.A.), Latin American Studies/International Relations at Hamline University
Non-Degree Education, Web Design and Development, Non-Degree Education, Web Design and Development at Minneapolis Community and Technical College
Coursework, Master of Applied Social Sciences, Applied Women's Studies, Coursework, Master of Applied Social Sciences, Applied Women's Studies at University of Bradford
Shopify’s design system to help us work together to build a great experience for all of our merchants.
Contributions:3 commits, 2 PRs, 1 push in 3 months
shopifymerchantsreactvscode-extensiongreat
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