Pamela Guerrero
Sr. Customer Success Associate
New York, New York, United States
Summary
👤
Senior🎓
Top SchoolPamela Guerrero is a customer-facing technology professional with a decade of experience and seven years focused on client success and growth in SaaS and consumer platforms. Currently a Senior Customer Success Associate at Headway, she has progressed through revenue, retention, and provider growth roles, consistently driving adoption and measurable KPI improvements. Pamela paired hands-on product work with a 22-week full-stack bootcamp, gaining Ruby on Rails and JavaScript skills that let her bridge technical and non-technical stakeholders. She has a track record of leading proactive support initiatives—once boosting team KPIs by 14% at Wix—and brings retail and hospitality roots that sharpen her empathy and relationship-building. Based in New York, she is motivated by solving business problems through strong relationships and pragmatic technical solutions.
10 years of coding experience
3 years of employment as a software developer
Dev Bootcamp
Spanish
Github Skills (2)
trend7
java1
Programming languages (1)
Github contributions (5)
pamantonow/SKILLO
Jan 2016 - Feb 2016
Contributions:53 commits, 32 PRs, 24 pushes in 17 days
pamantonow/yummybook
Feb 2016 - Dec 2016
Contributions:37 PRs, 28 pushes, 11 branches in 9 months
reactrecipesfavorite-recipesjavascriptnodejs
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