Panagiotis Bakas
Business & Data Analyst - Customer Operations Planning & Optimization
Greece
Summary
👤
Senior🎓
Top SchoolPanagiotis Bakas is a strategically-minded Business & Data Analyst with a decade of experience and a formal background in Statistics from AUEB, currently driving Customer Operations Planning & Optimization within the OTE Group. He has progressed from frontline telesales to designing executive-grade forecasting and incentive frameworks, uniquely combining sales-floor empathy with rigorous data modeling. At the Center of Expertise he led Agile-aligned consolidation of omnichannel reporting into a single source of truth, using advanced Excel automation and predictive analytics to reduce inbound load and harmonize channel KPIs. Known for turning messy CRM exports into 100% audit-ready reports, he balances precision with practical commercial impact. Outside corporate reporting he has delivered measurable operational gains—from improving personnel occupancy in military service to securing corporate sponsorships in AIESEC—demonstrating leadership across diverse contexts.
10 years of coding experience
1 year of employment as a software developer
Bachelor's degree, Statistics, Bachelor's degree, Statistics at Athens University of Economics and Business
English, Greek
Stackoverflow
416reputation
111kreached
8answers
6questions
Github Skills (90)
instascan9
audio-applications8
qr-code8
camera7
webcam7
zxing7
television7
aedes6
airtime6
windows6
html6
routes6
audio6
laravel6
desktop-application6
Programming languages (9)
Github contributions (5)
panbak/QR-Scan-and-Request
Feb 2020 - Apr 2021
:electron: QRcode scanner for Windows OS, with intergrated API request, implemented using electron and Instascan.js
Contributions:11 commits, 1 PR, 9 pushes in 1 year 1 month
instascanapiqrcodescannerelectron
panbak/vue2-leaflet-ruler
Apr 2021 - Jun 2021
Contributions:15 commits, 7 pushes in 2 months
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