Pandy Song
Customer Service Officer at HCF Australia
Sydney, New South Wales, Australia
Summary
👤
Senior🎓
Top SchoolPandy Song is a customer service professional based in Sydney with 10 years’ experience delivering high-touch retail and service operations across luxury and healthcare sectors. Currently a Customer Service Officer at HCF Australia, she combines front-line client care with management support, training, visual merchandising, inventory control and banking operations. Her background includes managerial responsibilities at Estro Luxury Designer Outlets and product expertise selling high-value items like pink diamonds, reflecting strong negotiation and relationship-building skills. Bilingual client service has been a consistent strength, helping her build a loyal and diverse customer network and consistently exceed KPIs. She approaches work with a practical, detail-oriented mindset inspired by the Linux philosophy of perfecting small things, which shows in her focus on process refinement and data accuracy. Pandy holds a diploma in Human Resources from Shanghai Jiao Tong University, which complements her people-first approach to service and team development.
10 years of coding experience
4 years of employment as a software developer
diploma, Human resource, diploma, Human resource at Shanghai Jiao Tong University
Github Skills (90)
code-completion10
code-analysis9
vim9
sublime-text-plugin9
dispatch8
signal-processing8
cpp8
rtl-sdr8
decode8
chrome-extension8
mls7
text-editor7
browser-extension7
ghost7
software-defined-radio7
Programming languages (13)
Github contributions (5)
pandysong/dxf2kicad_mod
Apr 2016 - Aug 2018
Contributions:21 commits, 22 pushes, 1 branch in 2 years 4 months
pandysong/openwrt
Sep 2017 - Nov 2017
Contributions:19 commits, 18 pushes, 1 branch in 2 months
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