Summary
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Rockstar🎓
Top SchoolPangidoan Butarbutar is a Support Engineer II based in Lisbon with seven years of hands-on experience in cloud-native operations, observability, and systems administration. He has a strong track record at Grafana Labs troubleshooting complex customer environments across AWS, GCP, Kubernetes, Docker, PromQL and LogQL, and partnering with engineering teams to drive bug fixes and security reports. Prior roles span technical support for Mirantis, enterprise storage and DR at Singtel group, and deep systems work including VMware, SAN, Veritas, and server virtualization. Recently NVIDIA-certified in AI Infrastructure and Operations, he blends traditional infrastructure expertise with emerging AI stack know-how. Colleagues rely on him for reproducing elusive issues in lab environments and for pragmatic performance tuning of queries and dashboards. He brings a practical, investigative mindset rooted in early embedded Linux and network engineering experience that informs his methodical approach to incident resolution.
7 years of coding experience
10 years of employment as a software developer
Network and System Administration, Network and System Administration at Del Polytechnic of Informatics
English