Paola Batta
AMS - Application Management Services 2 Livello
Greater Naples Metropolitan Area Italy
Summary
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Senior🎓
Top SchoolPaola Batta is an AMS Application Management professional with 10 years of experience blending business education and hands-on technical support for large retail clients. With a master's in Marketing and International Management (110 e lode) and developer training, she bridges commercial understanding and technical execution across ServiceNow, Salesforce, Oracle DB, Unix shell scripting and deployment automation. Currently supporting Accenture projects for Leroy Merlin and Carrefour, she excels in second- and third-level IT support, ticket management, PMO configuration activities and creating practical how-to documentation and FAQs. Known for strong organization, priority setting and teamwork, she brings a proactive, detail-oriented approach and a talent for turning recurring incidents into permanent process improvements. A multilingual background and early accounting internship give her an uncommon combination of customer-focused empathy and operational discipline in application management.
10 years of coding experience
Laurea Magistrale LM, Marketing e Management internazionale, 110 e lode, Laurea Magistrale LM, Marketing e Management internazionale, 110 e lode at Università degli Studi di Napoli 'Parthenope'Corso di formazione Developer- Analista programmatore nell’ambito del progetto “GrowTech”, Corso di formazione Developer- Analista programmatore nell’ambito del progetto “GrowTech” at Time Vision scarl1° livello - Laurea L, Economia Aziendale, 1° livello - Laurea L, Economia Aziendale at Università degli Studi di Napoli 'Parthenope'Liceo Classico indirizzo linguistico (progetto Brocca) "G. De Bottis", Torre del Greco, (NA)
Github Skills (1)
bioinformatics1
Github contributions (5)
paolabatta/paola2-btea-nb
Oct 2015 - Oct 2015
Contributions:8 pushes, 1 branch in 1 day
paolabatta/paola_btea_nb1
Oct 2015 - Oct 2015
Contributions:4 pushes, 1 branch in 1 day
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