Paolo Gigante

Engineering Manager - TechOps at Splunk

South Oxfordshire, England, United Kingdom
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Summary

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Senior
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Top School
Paolo Gigante is an experienced TechOps engineering manager and former site reliability engineer with nine years in operational roles supporting large enterprise and cloud environments. He rose through hands-on Linux system administration and support at Rackspace, developing expertise in RHEL/CentOS, Ubuntu, Ansible, Bash/Python scripting, HA clustering and VMware before moving into leadership at Splunk. Paolo pairs formal IT and business information technology qualifications with practical skills in incident management, monitoring and automation, and has a track record of improving onboarding, escalation processes and vendor authentication. Comfortable across first- to third-line support, he blends customer-focused troubleshooting with platform reliability work and mentoring junior engineers. Based in South Oxfordshire, he brings a pragmatic, process-oriented approach informed by broad exposure to enterprise, legal and consumer clients—an asset when translating operational needs into reliable runbooks and automation.
code9 years of coding experience
job5 years of employment as a software developer
bookDiploma, Comprehensive Programming, Diploma, Comprehensive Programming at CTI
bookMatric, English, Afrikaans, Science, Maths, Geography, Drama, Matric, English, Afrikaans, Science, Maths, Geography, Drama at St Benedict School, Durban
bookDiploma in IT Networking, IT Networking, Diploma in IT Networking, IT Networking at Varsity College
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Stackoverflow

Stats
1reputation
0reached
1answer
0questions
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Github Skills (18)

swap10
automatic-updates10
reboot9
rhel9
debian8
minecraft7
deb7
linux7
shell6
bash6
terminator3
cli2
location2
terminal-emulator1
authentication1

Programming languages (2)

ShellPython

Github contributions (5)

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reaperzn/auter

Jul 2016 - Oct 2018

Automatic updates for RHEL servers, with the ability to run pre/post hooks & add a reboot afterwards.
Contributions:5 releases, 2 PRs, 186 pushes in 2 years 3 months
minecraftrhelabilityupdateshooks
rackerlabs/auter

Jul 2016 - Dec 2018

Automatic updates for RHEL, Debian, and their derivatives, with the ability to run pre/post hooks & reboot afterwards.
Contributions:5 releases, 77 commits, 120 PRs in 2 years 4 months
patchingdistributionrhelswapshell-scripts
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Paolo Gigante - Engineering Manager - TechOps at Splunk