Summary
Paramee Samarathunga is a senior user education specialist and consultant content strategist with eight years of experience simplifying complex software for global product teams from Sri Lanka. She combines technical writing chops from roles at WSO2, Creately, Assette and IFS with a strategic mindset shaped by an MBA, turning developer notes and support data into clear, consistent user guides and training that reduce support load and speed adoption. Comfortable working across time zones, she has led documentation projects for open banking and asset management products and introduced AI-assisted workflows and validation practices to improve content quality and productivity. Known for standardizing UI messaging and embedding diverse media into learning experiences, she bridges product, academy and R&D teams to deliver education aligned with release milestones. Notably, she pairs a computer security background with active exploration of AI agents and Microsoft Copilot to responsibly evolve documentation practices.
8 years of coding experience
1 year of employment as a software developer
Certificate in Computer Networks and Security, Certificate in Computer Networks and Security at Open University of Sri Lanka
Bachelor's degree, Computer Security, Bachelor's degree, Computer Security at University of Plymouth
Masters, MBA, Business Administration and Management, Masters, MBA, Business Administration and Management at University of West London
English, Sinhala