Summary
Patricio Bustos is a technology and operations executive who combines two decades of telecom and IT leadership with deep expertise in data-driven transformation, managed services and process automation. As Head of Data & Digital Process Automation and former COO at Belltech, he led regional managed services across seven countries, scaling teams of 350+ specialists while embedding BI, Big Data and RPA to drive operational efficiency and revenue control. He is experienced in implementing ITIL-backed service models, continuity, cybersecurity and low-code agile delivery, and has overseen multimillion-dollar support portfolios and complex telecom platforms. A computing engineer and ongoing postgraduate student focused on semantic web, interoperability and data streaming, he brings a rare blend of hands-on systems knowledge (SS7, UNIX/Solaris, enterprise IVR) and strategic product-to-operations leadership. Notably, he pairs academic pursuits toward a PhD in AI with practical deployment of data mining and IoT initiatives that materially improved service continuity and cost structures.
8 years of coding experience
15 years of employment as a software developer
Diplomado en Gestión de Tecnologías de Información v2, IT Services, Diplomado, Diplomado en Gestión de Tecnologías de Información v2, IT Services, Diplomado at Universidad de Chile
Doctor of Philosophy - PhD, Artificial Intelligence, PhD, Doctor of Philosophy - PhD, Artificial Intelligence, PhD at Universidad de La Sabana
Inteligencia Artificial Generativa Aplicada a la Transformación Digital, Artificial Intelligence, Inteligencia Artificial Generativa Aplicada a la Transformación Digital, Artificial Intelligence at Massachusetts Institute of Technology
Magister, Data Processing, Magister en Procesamiento y Gestión de Información, Magister, Data Processing, Magister en Procesamiento y Gestión de Información at Pontificia Universidad Católica de Chile
Ingeniero, Telecomunicaciones, Sistemas Digitales, Ingeniero Civil Electrónico, Ingeniero, Telecomunicaciones, Sistemas Digitales, Ingeniero Civil Electrónico at Universidad Tecnica Federico Santa Maria