Patrick Bernal is a Senior Product Development Operations Manager with 10 years of cross-functional experience bridging software engineering, product, QA, and technical program management to drive large-scale, reliable product delivery. He has led complex programs at companies like Slack, HashiCorp, and PagerDuty—designing delivery frameworks, improving resiliency through availability-zone strategies, and institutionalizing OKRs and KPIs to align engineering, product, and business outcomes. Known for gathering diverse teams around a clear plan and executing to completion, he builds sustainable processes that prioritize healthy expectations and collaboration over bureaucracy. His background as a full‑stack engineer and QA practitioner gives him rare empathy for developer workflows and test infrastructure, which he leverages to reduce cycle time and risk. Outside of tech he invests in leadership development and production for his local church, applying the same operational rigor to volunteer-driven teams.
10 years of coding experience
12 years of employment as a software developer
Bachelor of Arts (BA) Computer Science, Bachelor of Arts (BA) Computer Science at University of California, Berkeley
Master of Arts - MA Christian Apologetics, Master of Arts - MA Christian Apologetics at Biola University
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Patrick Bernal - Senior Product Development Operations Manager