Summary
Patrick Burrows is a Business Operations Analyst with 15 years of hands-on experience turning operational complexity into clear, data-driven decisions across HR, payroll, supply chain, and retail environments. He combines deep Excel expertise (VBA, Power Query, pivot tables) with BI tools like Power BI, Tableau and SQL-based ETL to build dashboards, UDAs, and automated processes that surface KPIs and emerging risks. At USAA he integrates data from Salesforce, ServiceNow, Workday and Snowflake to deliver business intelligence and identify opportunities for RPA and process improvement. His background leading inventory, audits, hiring and training initiatives gives him a rare blend of technical analytics skills and frontline operational judgment. Patrick is known for creating pragmatic tools when IT solutions lag and for translating messy data into actionable stories that drive operational efficiency.
15 years of coding experience
11 years of employment as a software developer
Washington State University