Patrick Cantin is an IT director with 25+ years in operations and support, currently leading user support and service delivery at Investissement Québec after senior roles at CGI and OVH. He blends hands-on infrastructure, cloud migrations and ITIL-based service management with strategic leadership, having modernized datacenters, migrated DR and backups to Azure, and deployed enterprise mobile security at scale. Known for building and coaching high-performing multilingual teams, he drives measurable improvements in incident management, knowledge bases and user adoption during digital transformation. Patrick also oversees operational cybersecurity programs—phishing simulation, endpoint protection and vendor security—bringing audit-ready governance (PMP, ITIL, Security+) to day-to-day operations. A business-trained technologist (HEC Montréal) with deep field experience, he often bridges executive strategy and tactical delivery while keeping user experience front and center.
12 years of coding experience
14 years of employment as a software developer
AEC, Computer Programming, AEC, Computer Programming at College Delta
Bachelor, Business Management, Bachelor, Business Management at HEC Montréal
Contributions:6 pushes, 1 branch in 2 years 2 months
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Patrick Cantin - Directeur, Centre Des Services Aux Utilisateurs