Summary
Patrick Fennell is a Lab Engineer and network support specialist with eight years of hands-on experience troubleshooting and designing networks, currently supporting Cisco Meraki customers from small businesses to large enterprises. He excels at rapidly diagnosing complex topologies over the phone, developing clear action plans, and guiding customers through issues ranging from basic Wi-Fi setups to BGP peer failures. Based in Sydney, he also runs Meraki’s internal networking lab, using that sandbox to experiment with emerging features and sharpen skills in automation, network design, and systems administration. Known for a pragmatic, customer-first approach, Patrick balances day-to-day support with continuous learning and practical lab-driven innovation. A UTS Computing Science graduate, he brings a blend of technical depth and real-world operational experience that reduces mean time to resolution and informs better network architectures.
8 years of coding experience
1 year of employment as a software developer
Bachelor of Computing Science, Computer Science, Bachelor of Computing Science, Computer Science at University of Technology Sydney